They will then attach a face plate inside your home and run coaxial cable from that point to wherever. Sky usually takes around two weeks to get a new broadband connection set up. Signed up to Virgin Media phone, broadband, internet and TV and agree an install date as you do. Three recently had a 30-day 4G unlimited package for ~£20. You'll also receive your contract either by email or. 5. If you are moving abroad, we will have to cancel your Virgin Media subscription in Ireland. I'm the first week of January 23, I agreed to go ahead with virgin for broadband and TV. Hey guys The virgin vans turned up in my town around Christmas time last year and rolled out all the cabling, etc. The new Virgin TV 360 set-top box and Mini box. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. This may take up to 2 minutes. Choose your package. Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. Virgin Fibre Areas only. Options. I’ve put in 2 complaints, spoken to the pre installation times many times, get apologies but nothing actually happens. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. Despite me only being on - m100 broad band + Talk anytime phone (no t. This then connects to the modem supplied by your preferred broadband service provider. If you need an engineer visit to install a phone line, we’ll book one for you when you order. 6 When working normally the power light will be on and the connection light will be off. Iam told every month that installation will happen on a specific date. Someone over the age 18 (who can approve any work needed) will need to be home for the appointment slot as well as a few hours after, in case you’re the engineer arrives towards the end of the slot. How we'll install your FTTP. Both Sky and Virgin have a varied selection of broadband speeds, all with unlimited downloads. Virgin Media M250: 264Mbps download, 25Mbps upload. I have no issues with Virgin about the challenges of getting council approval to undergo construction work outside my property, but every time I call the pre-installation team, they have very. £29. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. Sky usually takes around two weeks to get a new broadband connection set up. 0 Kudos. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. Rob. Please leave for a furtherBare in mind they have less than an hour to get the install done. Just make sure you give it up to 24 hours to settle in before testing it and moving it if. Nobody welcomes a price rise, and we get that. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Technically if there has already been virgin installed at the property they can install it at the same place and make you pay £99 for a relocation. From there, you can book a service engineer and have them come out to assist you with either repairing your faulty Virgin Media wall socket or installing a new one for you. No setup fee is available on all bundles, broadband & phone, and broadband only packages. From that moment, you have 14 days to cancel without penalty for whatever reason, including if it’s taking too long for your broadband to be installed. IP address 192. Openreach are responsible for the UK’s communications access network, including the physical phone line that we use to supply NOW Broadband. £5. Install your Boosters. Minimum term applies to your broadband service, check basket for details. More Details. Wait for the download to complete and click Open. Your actual speed will depend on your location and phone line (for standard broadband and fibre products) and your home wiring, WiFi connection and time of day (for all products). Virgin does also run 18 month plans on. *Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). You’ll only need to change your plan if you want a new contract. You’ll need to return your Virgin Media Hub if asked. Install problems. Your Pod needs up to 24 hours to get used to its new home. If you’re looking for reliable and ultrafast fibre, this Virgin Media broadband package is good value on an 18 month contract. 59pm on the date initially confirmed in writing with that customer. At the moment you can get Virgin Media's M250 Fibre Broadband for only £30. 8 3. No satellite dish or special skills needed to install Virgin Media. Then cables run from there to the Virgin cable box and optionally a cable broadband modem if you use that service. Or you may be quicker than average! You won’t be involved the whole time. BT charges £130 to install a new one, for instance. For last 20years plus- virgin media has been charging me expensive premium prices and using scare tactics of data usage to prevent me moving. For more information, select the. Most QuickStart kits have just 6 cables, connectors and powerlines to. All you need to do is contact Virgin Media and explain what the issue is. Install date cancelled and rescheduled 3 times over 2 months due to 'extra work required'. When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). Virgin, completely unembarrassed by a customer having a 9 month delay are content to wait until the contractors contact them, rather than chase to find out what is. However, many people may just prefer Sky due to its TV packages. About Virgin Media Broadband. Self-install your Virgin Media services. This is far cheaper for this speed compared to the likes of Sky, Virgin Media and BT, who charge £28-30 per month for similar packages. Virgin Stream hub offering money-back for. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. We have articles, videos and troubleshootin g guides for all your queries. Just push to fit Firmly push the end of the cables into the sockets. 7 3. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Virgin offers speeds ranging from just 50Mbps to over 1000Mbps with its Gig1 package to all its customers. This is 3 weeks waiting time! Is this normal? Initially install pack was meant to be delivered 19th January, just few days waiting time. 0 Kudos. For example: 50MB / (10Mb/8) = 40 seconds. 255. £28 a month for 18 months, standard pricing thereafter (currently £45). Data last updated: Saturday 11 November 2023 at 08:38. Switching from Virgin Media to BT: The key points. Call costsVirgin Fibre Areas only. App Store. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Discover broadband from BT. 1. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. Virgin Media Ireland provides answers to all your broadband questions here. However, - 484931021/04/10 - 15:49 #2. The speed you receive where you live may be lower than that listed above. I live in a block where all my neighbors have VM installed. I initially booked my broadband installation on 1st of December 2022 because I was about to move into my new bought house over. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. Just joined. 50 a month. QuickStart, set up and connections. 90 percent of the land I worked was council ownedLeaving Virgin Media. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. The beauty of a 30-day rolling broadband contract is that you can make it last 12 months or as long as you’d like,. Changes to Virgin Media prices 2022. Solved: My broadband tv and phone couldn’t be connected due to the subcontractor not running the fibre the guy that came out to install - 5183703 Browse Virgin Media Virgin Media CommunityWhen you have Virgin Media Fibre Broadband, you don’t need a phone line. You'll see this icon when we think it'd be helpful for you to pause the video. We all know and love the internet and TV services that can enter our homes through entry points. If it takes longer than the cooling off period for it to be installed you still have rights under the Consumer Rights Act (CRA). 18 month minimum term applies to your broadband service. Customers must have Virgin Media Broadband at all times to avail of Loaded TV. I don't work for Virgin Media. How long should it take to - 5243138. So, a 50 minute broadband, TV and phone. You won’t be involved the whole time. I will be at. Most customers are happy to install the equipment themselves, using the instructions supplied. These are arrival timeslots. 0. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Make sure you have your account number and area reference. If you have an other QuickStart installation from Virgin Media,. Browse Virgin Media Virgin Media Community. You'll also receive your contract either by email or by post to check and sign. Activate Install Virgin. Virgin Media broadband customers will be able to switch more easily from 2023. Your message will go into a queue and a representative will respond to you as soon as possible. Switch on the Wi-Fi booster and wait for a light indicating that it’s working. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. How long does it take to install broadband? For phone line broadband connections, it can take up to 14 days. In the more remote bundled areas, broadband connectivity can be significantly worse than in urban centers. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin estimates that it should take around 40 minutes to complete your broadband installation. 168. Double click the Broadband2Go setup package on Mac to begin installation. I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband. If your home has been connected to Virgin’s network previously, you may be eligible to self-install with Virgin's QuickStart pack (within 4 days). Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. QuickStart self-install pack delivery delayed by over 1 month. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. 30 Apr 2012 at 17:23. Virgin Media installation: self-install with Quickstart kit. The pre-install team (or pre-pull or whatever) came a week before to get the cable to the house. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. Connect the Power supply to the back of the Virgin TV box. Identify network outages. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. No plug. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. 4. The waiting time depends on when an engineer’s available, but it’s usually within a couple of weeks. If you want a phone (and broadband) line but don't want to take out a package, you'll most likely have to pay for it. Stay online with 4G broadband back-up. Step 3. Troubleshooting Troubleshooting:You can get in touch either by calling on 0345 454 1111 or by sending a message via the online chat service. YouInst ll tion guide - Virgin Media. Joining in. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line. Step 4. As long as. Avg. 99 for line installation in 2022 (Uswitch survey of 2,003 broadband users, August 2022). Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. The ONT enables you to get our fibre. For customers needing new cables installed, the wait will depend on engineer availability in your area. Plus get help on things like wayleave & access agreements. No satellite dish or special skills needed to install Virgin Media. They usually last about one hour and can be booked six days a week, at a time that suits you. The engineer will be working both inside and outside your property. . In most cases, broadband providers give the option of a 12. In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”. We’ll send you a confirmation email or text if we’ve found your. At least 30Mbps download speeds in every room or £100 one-off credit. Then plug your Sky Stream puck into your other TV and the power supply, and follow the on-screen instructions. YouInst ll tion guide - Virgin Media - My Virgin MediaHow do I get Virgin Media broadband, TV and phone. £5. While that may seem like a great deal for a lot more speed, all that extra speed. I take time off work to be avaliable and. You will need to provide your new address, the date in which you expect to move in, and the date on which you will be leaving your current property. 3. Once you’ve picked your service, Sky will confirm your activation date. Solved: Hi, On Friday I signed up for a broadband contract for my new home and was surprised to get a phone call this morning from an - 5171702. Contact your chosen provider and arrange to have a new line installed. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. No need for an engineer visit. 5, 10. BT will inform you of the estimated time it will take for installation once you place an order and agree on a date for the broadband service to be installed. 50/mth on an 18. Compare broadband, TV & phone deals from Virgin Media - one of the UK's fastest internet providers using its own cable broadband network. Connect the Power supply to the back of the Virgin TV box. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. If your home has been connected to Virgin’s network previously, you may be eligible to self-install with Virgin's QuickStart pack (within 4 days). VPN Apps. AtlasVPN: A fast and secure VPN that is great for streaming. The cost of a. The second method is to send an email to Virgin Media requesting a return kit. Available with M50 broadband or faster. How long is the appointment? The installation takes around three hours and the Openreach engineer will need access to your property. monthly cost. @ericchuang wrote: I received my installation kit for my broadband but I don't have a Virgin Media socket anywhere to install it. We'll connect you in 4 to 21 working days - you'll get a provisional date once we've checked your details during the order. 3 – New Build Site Drawing Guidelines 4 – New Build Best Practice Guidelines 5 – Chamber Sizes and Approved Lids 6 – Preformed vs Brick Chamber Construction 7 – Monobox® Chamber Assembly 8 – Modula® Chamber Assembly 9 – Fortress® Chamber Assembly 10 – Ultima® Chamber Assembly 11 – Brick Built Chambers 12 – Residential Termination BoxTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. A Virgin Media wall socket is simply a point of entry into your home. uk how long to successfully install broadband? The se. Networking and WiFi. Whether you are using a Mac or a PC, you will need to install the drivers that come with the modem. The work itself will likely take less than a day to. An Openreach modem is a white box that looks. Once your Virgin broadband package is up and running, connecting your TV plan will take a few hours at most. Once the new Hub arrives, please plug it in within 5 days. Installation generally takes an hour and engineers will install a socket up to 10 metres from the entrance. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. Did you go for the option of having everything done by one of our expert technicians? When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). 7 3. The cost of a new landline is around £140, while the cost of reactivating an old line is £. I have been trying to switch to Virgin broadband because it is by far the fastest in my area. How to cancel Virgin Media Broadband and TV. Maggy. My daughter takes the keys to her first house on Monday and I suggested virgin. Can I have engineer visit and setup it? Thanks. If your broadband ever disconnects from the network it’ll automatically kick in and keep you surfing on the O 2 4G network. On your day install we will require: 2. Some broadband firms (notably TalkTalk) will liaise with Openreach to install a line on your behalf, usually. You may not have access to BT’s full fibre broadband packages in your area. Using your TV remote push the Input, AV or Source button. And that’s because when you inform the broadband supplier is important. Read me first Installation Guide A simple guide to setting up TV, broadband & home phone yourself. Broadband + Television: 500Mb Broadband + Loaded TV €50 a month for 12 months €104 thereafter "T&Cs apply. You’ll then be able to use your same old phone to make. Installation and activation time for BT. First agree with your engineer where the FTTP connection will enter your premises. 0 Kudos. Average speeds are based on the speed available to at least 50% of customers at peak times (8-10pm). They will drill a hole. Apparently its system shows the installation as complete and our account as active. The upshot of this is that if you are switching to Sky from another. Activate Install Virgin Broadband Install Virgin TV Install Virgin Phone Hub Do this first. 3 At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. If the provider fails to send an engineer on the date agreed, then the. Just placed an order for broadband and phone. Also, my current provider gives me completely unlimited and unshaped fibre, and my own static IP. The first method is to visit the Virgin Media Site. Help Broadband How to set up Virgin broadband Whether you’re a new customer setting up equipment for the first time or you need to replace a Hub, Follow our step-by-step. 1 1. It'll take just over 30 minutes. Broadband speeds. Virgin will provide packaging for you to return your old kit to them. uk that their partnership with Open Fibre Networks Limited (OFNL / GTC / BUUK) is being extended, which will enable them to expand their rival gigabit broadband, TV and phone network to cover UK homes on some of the operator’s existing (older) sites. When you switch to Virgin Media you will be given a choice of installation dates before you place your order. 8 3. I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband. You’ll need to give Virgin Media at least 30 days’ notice if you want to leave, even if you’re out of contract. So in your case you were told. 5 minutes. An Openreach engineer will install your new phone line. It'll now arrive with you on <8/02/23>". Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line. If this confuses you, then don’t worry. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. And that’s because when you inform the broadband supplier is important. per month and watch the hottest live and on-demand content, anytime and anywhere. Receive a visit from an engineer, who will connect your line. With this package, you can enjoy life in the fast. This may take up to 2 minutes. The customer service team are available between 7:00am and 11:00pm on weekdays, or 8:00am to 8:00 p, on weekends. Would it take a day or two to get up to around that? No, VM internet does not work like that, it’s immediate. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. There are multiple broadband options in the UK – though most homes are now on. Virgin Media M500: 516Mbps download. Again, as this involves liaising and obtaining permissions from a third party, this can cause some delays for the customer. Free Virgin Media Hub 5 Wi-Fi router. Just make sure you plug in on the go-live dates, which you can find in the letter we sent you. Changing your TV box takes just over an hour. Up to 3 WiFi Pods if needed. Excludes Essential broadband customers. 25 a month. . All you need to do is plug your adapter into the Hub, then plug your phone into the adapter and you’re ready to go. deal anytime. With the app, users can pause and rewind live TV and record their favourite shows for later. fun 1. Simply set up a 360 Mini box in each of the rooms you'd like to have Virgin TV. 1. Plug the cables into the hub. £140. How long does Virgin broadband installation take? It depends on what you’re installing, but it should take around 40 minutes to set up broadband or up to 1. Virgin Media to your home?Install Virgin TV Install Virgin TV 3. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. 29 March 2012 at 7:49PM. You might also need to change it if your current package isn’t available at your new address. This installation can be arranged through Sky and will typically cost £20. If you are moving abroad, we will have to cancel your Virgin Media subscription in Ireland. This particular tariffs gives a huge 264Mbps average download speeds, 25Mbps upload speeds - and there aren. 2. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. This promotion means you won’t pay the usual setup fee of £35. Price includes line rental (£19 a month). I'm still on my previous channels and internet speed. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. amywilliamson97. A date for an engineer to visit to install your broadband will be arranged when you place your order – this is usually within about two weeks. The engineer will install one master phone socket at your address. 0. v). on 2 occasions i booked an engineers visit, to install virgin tvo box- running cable from connection outside to downstairs dinning room. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. There's no charge for a phone line to be installed. You’ll need an adapter to get your fibre landline service up and running. Bundle your deals: Add TV with hundreds of channels and mobile services from Virgin Media O2. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Virgin asks for at least 30 days notice to take your supply over to your new home and complete the Virgin Media moving home process. *Call costs may vary. If you’re having Virgin Media installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Excludes broadband faults and broadband network outages. £8 a month add-on or at no extra cost. If you are unable to resolve an issue with Virgin Media Internet Security yourself, please contact Virgin Media Internet Security support on 020 3936 3621. This may include running new cables, or disconnecting old extension wiring and powerline adapters. At least 30Mbps download speeds in every room or £100 one-off credit. It is really quite simple. cable my street? Put simply, Virgin Media offer the fastest widely available broadband connections in the country. It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home. I’ve got. • Install future proof-technology, investing now for the next 50 years! • Huge capacity to allow all devices in a home to connect seamlessly and without compromise • Enabling consumers to have access to more fibre-broadband providers • Providing a new level of service with high-speed connectivity for download andHi @Rats180. You’ll also get an average upload speed of 52Mbps and a new Hub 4 router to go with it. Run tests on your kit. You can't delete the primary Virgin Media email address until 90 days after ceasing services with Virgin Media. Granted the fibre broadband package is twice as fast as mine, but my computer wouldn't be twice as fast. Offer Ends 03/01/2024. No setup fee is available on all bundles, broadband & phone, and broadband only packages. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Just had Virgin Media M200 installed my downloads are around 50 megs and up load 20-24 megs How long before my download speed will ramp up to nearer the 100-200 megs region? Happy with the upload indeed! Max traffic rate down 230000061 - I assume this is 230 megs! max traffic rate up 22000061 - again, 22 megs I guess! Looks. Virgin Media M125: 132Mbps download, 20Mbps upload. Installation date delays. You'll see this icon when we think it'd be helpful for you to pause the video. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. Activate Install Virgin Broadband Install. How to find out how long you have left on your contract by phone: You can call the customer service team to find out how long you have left on your contract. Plug it into an open USB port and follow the installation prompts. If you’re worried about your smartphone’s security check out Virgin Media Internet Security, which as a Virgin Mobile customer, you’ll pay nothing for 3 months, then just £3 a month (or £30 a year). Provider. Just send a text with a description of cancellation to 07533 051809. Note: If the Virgin 360 TV box has been connected via ethernet prior to first boot up the “Select Location” and “Home Network Setup” screens may not appear and the box will move to the next step which is a software update. How to set up Broadband. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. 9 Switch on at the mains socket and then use the switch at the back of your new Virgin TV box to turn it on. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This hole will typically be up to 1cm in diameter and often positioned near your front door. This promotion means you won’t pay the usual setup fee of £35. Key words are initially, confirmed and writing. Virgin estimates that it should take around 40 minutes to complete your broadband installation. After that, it’s just £3 per month (or £30 a year). £70 for reconnecting disconnected lines. Contract states "normally available speed" as between 1077 - 1139 Mbps. Enjoy unlimited monthly data. Virgin Media Wall Socket Example 2. So I've emailed him this morning on the extreme long shot that he has some sort of local knowledge about the cable rollout and what might be causing the delay. Within that letter or email, we’ll also include information about any other changes we’re making, and. All Virgin Media’s broadband packages are fibre optic, which means they’re incredibly fast. Simply book one of our technicians to install your services or, if you’re given the QuickStart option at checkout, you can choose to set up without waiting. . I took out virginmedia broadband & phone line on the 20th January 2023 but I’ve not heard anything just the email I got Pre-documents saying starting on the 24th January, does it take time to change my number over (keeping old number) because its been nearly 3 weeks, I might give it another week might go back to plusnet. More Details. The WiFi Booster will start copying your Hub’s details. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to find the best coverage. Virgin 360 TV comes with any Virgin package that has Virgin TV included in it - so if you’ve opted for a broadband and TV deal, you’ll also get the Virgin TV 360 Box and all the extras that come with it as it is the default box Virgin sends to customers. Plug your Wi-Fi booster into. It takes 12 working days from the date of your successful installation so don't disconnect your current line until we have notified you that the port is complete. An Openreach engineer will install your new phone line. All Sky TV customers get Sky. You might recall when you first placed your order we gave you two choices as to how you set up your Virgin Media services. it will take half a day, to lay the cable. You might recall when you first placed your order we gave you two choices as to how you set up your Virgin Media services.